Terms.

Last updated November 3, 2026

These terms come in three parts: our public websites, the client portal behind them, and the home services a household can buy online. Both are kept as plain and reasonable as possible. Questions are always welcome.

Part one · Our public websites

This part covers wetravelpc.com, wetravelpc.io, and the public help pages. It is short because the sites are simple.

Information, not advice

The content here, including the help guides, is general information offered in good faith. It is not tailored advice for your situation, and following a guide is at your own judgment. When something matters, contact us and we will look at your actual situation.

No warranties

The sites are provided as they are. We work hard to keep everything on them true and current, and we correct mistakes when we find them, but we cannot promise the sites will always be available or error free.

Our content

The text, design, and images on these sites belong to We Travel PC. Please do not republish them as your own. Linking to any page is always welcome.

Part two · The client portal

This part covers the client portal at portal.wetravelpc.com. By using the portal, you agree to it.

Who the portal is for

The portal is for our clients, home and business, and our internal team. It displays IT and security information about your technology environment, pulled from the platforms we use to manage and protect your systems. It exists to give you visibility into the work we do for you.

Your access

We give you portal credentials when you become a client, or when your business adds you as a user. When using the portal, please:

• Keep your login confidential.
• Do not share access with anyone outside your authorized users.
• Use the portal for legitimate purposes related to your IT and security.
• Let us know right away if you suspect someone has accessed your account who should not have.

Your data

Our Privacy page covers what we collect, how we use it, and how it is protected. The short version: we collect what we need to deliver IT and security services, we do not sell your data, and we secure it the way we secure our clients.

Connected platforms

The portal pulls information from third-party platforms that help us deliver your services. Those platforms have their own terms and policies. We are responsible for what we do with the information; the platforms themselves are not under our control and may have their own outages or changes.

Availability

We work hard to keep the portal running smoothly. Occasional downtime, maintenance windows, or upstream issues with connected platforms may interrupt access, and we may update or change features over time. We give reasonable notice for planned changes when we can.

The honest disclaimer

We provide the portal as it is, because no software is perfect. We cannot promise it will be available every second of every day, or that every piece of data will always be current to the second. For anything that affects your business decisions, please verify directly with us. To the extent permitted by law, we are not liable for indirect or consequential damages arising solely from use of the portal. Your signed service agreement governs our actual service obligations and controls if it conflicts with these Terms.

Part three · Home protection and computer clean-ups bought online

This part covers the services a household can buy at wetravelpc.com/protect. It applies alongside parts one and two.

What you're buying

Home protection is a security service for the number of eligible computers listed in your order, currently Windows 11 PCs. Protection software runs on each computer, a security team monitors and investigates threats around the clock, and I oversee it and follow up with you when something needs attention. It is not general computer support. A computer clean-up is a one-time remote service for one computer. Both are done remotely.

When protection starts

Protection is active once I finish setting it up on each computer, and I email you when it is. Paying does not protect a computer on its own.

Renewal

Home protection renews automatically, monthly or yearly, on the date shown in your order and at the price shown there. If a price changes, I tell you by email before your next renewal, and you can cancel before it takes effect. On a yearly plan I also send a reminder by email 30 to 60 days before each renewal.

Cancelling

Cancel any time by emailing michael@wetravelpc.com, texting 701.306.0188, or using the cancel option in your client portal. You will not be charged again, and your protection stays on through the period you have already paid for: the rest of the month on a monthly plan, or the rest of the year on a yearly plan.

Cancelling before setup is complete

If you cancel before any of your computers has been protected, your payment is refunded in full, including a clean-up bought with it, and your protection ends. If setup is partly complete, renewals stop, protection stays on through the period you have paid for, and I review the order and email you within a few business days about any refund. A clean-up you paid for with protection is never simply dropped: I do it, or refund it, and tell you which.

Refunds on yearly plans

A yearly payment is not refunded for the unused part of the year, except where the law requires it. The one exception is a renewal: if you cancel within 14 calendar days of a yearly renewal charge, I refund that payment in full and your protection ends.

Refunds on clean-ups

If you cancel before I have started, or your computer turns out not to be a fit, you get a full refund. Once the clean-up is done, the payment is final. If I find a larger problem during the clean-up, I explain it and quote it separately before doing anything more.

How refunds are paid

I issue refunds personally, within two business days of the cancellation, and email you when each one is sent. Refunds go back to the card you paid with, through Stripe, and card companies usually post them within five to ten business days.

Updates to these terms

We may update these terms occasionally. When we do, we post the new date at the top and let active clients know about meaningful changes. If a change materially affects your rights or obligations, we may ask you to accept the updated terms.

The paperwork

Where we stand

The websites and the client portal are operated by We Travel PC Inc, a North Dakota company, and these terms are read under North Dakota law.

Get in touch

Questions about these terms, the portal, or anything else? Email michael@wetravelpc.com.