Privacy.
Last updated August 10, 2026
We run a technology business, not an advertising business. This page says plainly what We Travel PC Inc collects and what we deliberately do not, in two parts: our public websites, and the client portal and services behind them. Questions are always welcome.
This part covers wetravelpc.com, wetravelpc.io, and the public help pages. It was written after technically auditing each one.
No tracking
Our public sites use no analytics, no advertising pixels, no fingerprinting, and no third-party scripts of any kind. Every resource on these pages loads from our own systems. The live protection numbers you see are fetched from our own servers and send nothing about you anywhere.
Cookies
Our public sites do not set cookies. The client portal uses a necessary sign-in cookie after a client logs in to maintain the authenticated session. We do not use cookies for advertising, analytics, or tracking.
Ordinary server logs
Like nearly every website, our web server keeps standard access logs: the address a request came from, the page requested, and the time. We use them for security and troubleshooting, and they rotate out on a schedule. They are not used for marketing and are not shared.
Forms and email
If you send us a message through a form on these sites, we keep what you wrote, along with your name and contact details, so we can reply and keep a record of the conversation. Form notifications reach us through our email delivery provider, SMTP2Go, which processes the message content in order to deliver it. We do not sell or share your information with anyone for marketing, full stop.
Hosting
These sites are hosted on infrastructure we manage at DigitalOcean, in the United States.
This part covers the client portal at portal.wetravelpc.com and information collected as part of the IT and security services we deliver to clients. It is held to a stricter standard than anything above.
What we collect
We collect information that helps us deliver IT and security services to your organization. Specifically:
- Account credentials for the portal: usernames and securely hashed passwords. We do not store passwords in readable form.
- Device and network data: hardware inventory, network configuration, endpoint health, software inventory, and similar technical details from your systems.
- Security events: threat detections, security alerts, email filtering events, DNS filtering events, and incident reports.
- Business information: company name, contact details, service agreements, and billing records.
Where it comes from
The portal pulls data from the platforms we use to manage and protect your environment. These cover several categories:
- Endpoint management, patching, and hardware inventory
- Endpoint security and threat response
- Apple device management for Macs and iPads, where applicable
- Network management and monitoring
- DNS and web filtering
- Email security on Microsoft 365 and Google Workspace accounts
- Microsoft 365, Google Workspace, and endpoint and server backup
- Remote support sessions
- DNS and domain management
- IT documentation
- Hardware warranty management
- Billing and invoicing
We use these platforms only as needed to deliver our services. Each platform has its own privacy practices, which apply to information it handles. A current list of the specific platforms we use is available on request.
How we use it
One purpose: delivering IT and security services to you. That means monitoring your systems for security threats and operational issues, displaying service status, reports, and billing information in your portal, alerting our team to issues that need attention, and maintaining accurate records of the work delivered to you. We do not use your information for marketing, analytics outside of service delivery, or anything else not directly related to the work.
How we protect it
Security is what you hire us for, so we hold our own systems to the same standard:
- All portal traffic is encrypted with HTTPS/TLS.
- Passwords are stored as cryptographic hashes, never as plain text.
- Access controls ensure each client user sees only their own organization's data.
- API credentials and integration tokens are stored securely.
- Access is limited to authorized We Travel PC personnel and authorized users at your organization.
You can verify how we secure our own systems at Security in Depth.
We do not sell or share your data
We do not sell, rent, or trade your information to anyone. We share data in only three cases: with the platforms above, only as needed to deliver our services to you; when required by law, such as a court order, subpoena, or valid legal process; and when you explicitly authorize a specific share.
Billing and accounting data
When the portal integrates with QuickBooks Online for billing, it accesses only the information needed to display your invoices and payment status in the portal. We do not modify, transfer, or use that data for any purpose other than showing it to you.
How long we keep it
While you are an active client, we retain the information needed to deliver and document services. When our partnership ends, we work with you to remove operational data we hold about your environment from the portal and our integrated systems. Some records, such as billing history, invoices, and signed agreements, are retained longer for tax and legal purposes. We are happy to walk through specifics if you ask.
Your rights
You can ask what information we have about you or your organization, request corrections to inaccurate information, request deletion of your portal account and personal information associated with it subject to our legal, contractual, service, and retention obligations, and opt out of non-essential communications. To make any of these requests, contact us using the information below.
Updates to this policy
We may update this policy from time to time. When we do, we update the date at the top and let active clients know about meaningful changes.
Questions
Email michael@wetravelpc.com. You will get a person, usually within one business day.