You are not hiring a help desk. When something goes wrong, you reach me, and I already know your systems. Behind me is a professional security team that checks every alarm around the clock, so nothing waits for morning. I have done this work since 2001, and I still answer the phone.
What I protect
Your people
Every computer and every sign-in is guarded around the clock, and a professional security team checks every alarm. Your team gets a short security lesson each month, so the scam email gets deleted instead of opened. When someone needs help, they text me and get a person, not a ticket number.
Your name
A bad day in public is the thing we never let happen. Backups are checked, not assumed, and restores are tested so I know they work. If something gets through, the computer is cut off before it spreads, and your customers never hear about it. Contracts for internet, phones and copiers get read with you before you sign.
Your day
You should not have to think about any of this. Updates go out on a planned cycle, reviewed by a person, outside your hours. Warranties, renewals and licenses are tracked so nothing lapses quietly. Computers are replaced on a schedule, by age and warranty, not the morning one dies. Once a quarter we sit down and look at what changed.
What a counter or a call center cannot do
- Someone who knows you answers. No ticket first, and no meter running on a phone call.
- A security problem gets a response first and paperwork later.
- Nothing taken on faith. Your own portal shows what is protected, every computer with its age and warranty, your invoices, and short help guides.
How it starts
- We talk. About what you have, what worries you, and what should never happen again.
- One small download on each computer, in the background, while your team keeps working. From there I take inventory and put the protection in place quietly.
- Nothing is switched off until its replacement is already running. Most of the change happens without anyone at your end noticing it happened.
Twenty-five years, one phone number.
Two offices, one network.
Through every era of classroom technology.
Records that stay private, and available when needed.
Contractors and trades · Manufacturing · Schools and childcare · Care and home health · Tax, accounting and law · Financial and insurance · Churches and nonprofits · Farms · Auto and transportation · Local shops · Creators and media
In Fargo and across North Dakota and Minnesota.
See how I work. This month's security lesson, the same one my clients' teams take, is open to anyone.
Read the lesson